Privacy Policy

1. Who We Are

Roamories is a travel discovery, planning, content-sharing, and travel information platform focused on helping travelers explore Vietnam through guides, itineraries, recommendations, user-generated content, and travel-related services.

If you have questions about this Privacy Policy, please contact:

2. Information We Collect

A. Information You Provide

We may collect information you voluntarily provide, including:

Account Information

• Name
• Email address
• Username
• Password (encrypted)
• Profile photo

Travel Information

• Travel preferences
• Saved itineraries
• Favorite destinations
• Reviews and ratings

User-Generated Content

• Photos
• Videos
• Travel stories
• Comments
• Reviews
• Uploaded documents

Communications

• Customer support requests
• Feedback
• Survey responses
• Marketing preferences

B. Information Automatically Collected

When you use our Services, we may automatically collect:

Device Information

• Device type
• Browser type
• Operating system
• IP address
• Device identifiers

Usage Information

• Pages viewed
• Time spent on pages
• Search activity
• Click behavior
• Referral sources

Location Information

• Approximate geographic location based on IP address
• GPS location, only if you grant permission

C. Cookies and Similar Technologies

We use cookies, pixels, web beacons, local storage, and analytics technologies to improve user experience and understand platform usage.

Cookies may be used to keep users logged in, remember preferences, analyze traffic, personalize content, and deliver advertising.

You may disable cookies through your browser settings, though some features may not function properly.

3. How We Use Your Information

We use information to:

• Provide Services: Create and manage accounts, deliver travel recommendations, save itineraries, and display user content.
• Improve Services: Analyze usage trends, enhance functionality, and develop new features.
• Communications: Respond to inquiries, provide support, send service notifications, and deliver newsletters if subscribed.
• Marketing: Promote Roamories content, personalize recommendations, and measure campaign effectiveness.
• Security: Detect fraud, prevent abuse, and protect users and systems.
• Legal Compliance: Comply with laws, enforce Terms of Use, and resolve disputes.

4. User-Generated Content

Any content you voluntarily submit may be publicly visible, including photos, videos, reviews, comments, and travel stories.

Please do not upload personal information you do not wish to make public. Roamories cannot guarantee the privacy of information posted publicly.

5. Video and Photo Submissions

If you upload photos or videos, you retain ownership of your content.

However, by uploading content, you grant Roamories the rights described in our Terms of Use, including the ability to display content on Roamories, share content on social media, publish content on YouTube, use content in promotional materials, and include content in marketing campaigns unless you specifically opt out where available.

6. Sharing of Information

We do not sell personal information.

We may share information with:

Service Providers

Including providers of hosting, cloud storage, analytics, customer support, email delivery, and payment processing. These providers may access information only as necessary to perform services on our behalf.

Travel Partners

If you request a booking or referral through Roamories, we may share necessary information with hotels, airlines, tour operators, transportation providers, and travel service providers.

Legal Requirements

We may disclose information when required by law or when we believe disclosure is necessary to comply with legal obligations, protect rights and property, investigate fraud, or protect user safety.

Business Transfers

If Roamories is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

7. Advertising and Analytics

We may use analytics tools and advertising partners, including Google Analytics, Google Ads, Meta Business Tools, and other advertising and measurement providers.

These providers may use cookies and similar technologies to understand user interactions. Users can control advertising preferences through browser and device settings.

8. Data Retention

We retain information only as long as reasonably necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

We may retain certain information after account closure where required by law or legitimate business purposes.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information.

However, no system is completely secure. We cannot guarantee absolute security of information transmitted over the Internet.

10. Children's Privacy

Roamories is not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we learn that information from a child under 13 has been collected, we will delete it promptly. Parents or guardians who believe their child has provided personal information should contact us.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information. These may include the right to access information, correct information, delete information, restrict processing, object to processing, receive a copy of your data, and withdraw consent.

To exercise your rights, contact privacy@roamories.com. We may verify your identity before processing requests.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to know what personal information is collected, request deletion of personal information, correct inaccurate personal information, limit certain uses of sensitive information, opt out of certain sharing activities, and be free from discrimination for exercising privacy rights.

Requests may be submitted to privacy@roamories.com.

13. International Users

Roamories is operated from the United States. If you access the Services from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.

By using the Services, you consent to these transfers.

14. Third-Party Links

Our Services may contain links to third-party websites and services. Roamories is not responsible for privacy practices, security practices, or content of third-party websites.

Users should review the privacy policies of those third parties.

15. Email Communications

You may receive account notifications, service announcements, booking updates, and marketing emails.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in those messages. Transactional emails may continue as necessary for account administration.

16. Do Not Track

Some browsers provide "Do Not Track" signals. Because no consistent industry standard currently exists, Roamories does not respond to Do Not Track signals at this time.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted. The "Last Updated" date will be revised accordingly.

Continued use of the Services constitutes acceptance of any revised Privacy Policy.

18. Contact Us

For privacy-related questions, requests, or concerns: